1. Who we are
Feeden ("we", "us") is a Shopify app operated by [Company legal name], [registered address]. Feeden syncs product data from Shopify stores to Google Merchant Center. This policy explains what we do with information when a merchant installs the app. It does not cover the merchant's own store or website.
2. Data we collect
When you install Feeden, we access the following through Shopify's and Google's APIs:
| Source | Data |
|---|---|
| Shopify store | Shop name, domain, contact email, currency, markets and languages. |
| Products | Products, variants, prices, inventory, images, collections, and the metafields you choose to map. |
| Orders (GA4 only) | If you turn on GA4 tracking: order ID, value, currency, items and the shopper's consent status — sent to your GA4 property for purchase and refund events. [Confirm whether any customer identifiers are stored.] |
| Google Merchant Center | Your Merchant Center account ID, OAuth tokens, and product approval statuses and issues. |
| Google Analytics 4 | The Measurement ID and API secret you enter. |
| Support | Messages and contact details you send us through live chat or email. |
3. How we use it
- Build and submit your product feeds to Google Merchant Center.
- Show approval status and issues in Feed Health.
- Send purchase and refund events to your GA4 property, only when the shopper has given consent.
- Provide support and fix problems with your account.
We do not sell your data, and we do not use it for advertising.
5. Retention and deletion
We keep store data while Feeden is installed. When you uninstall, we stop syncing and delete your store's data within [48 hours / 30 days], in line with Shopify's shop/redact request. We respond to Shopify's customer data request and customer redact webhooks as required under GDPR.
6. Security
Data is encrypted in transit (HTTPS) and at rest. OAuth tokens are stored encrypted, and access to production systems is limited to [who].
7. Your rights
Depending on where you live, including the EEA, UK and California, you may ask to access, correct, export or delete your data. Email support@feeden.io and we'll respond within 30 days.
8. Changes to this policy
We'll update the date at the top of this page and notify merchants in the app when we make a material change.
9. Contact
Questions about this policy? Email support@feeden.io or contact our support team.